Online Games Malaysia

Terms and Conditions

General Terms of Use

Several provisions encompass general rules and conditions that must be complied with by users when accessing or using Malaysia online games platforms including:

  1. The platform’s right to modify or update the terms.
  2. Restrictions on using the site for illegal purposes.
  3. Statement of user responsibility to ensure all information is accurate.

Account Registration & User Responsibilities

Includes conditions for creating and maintaining your account in order to play Malaysia online games, follow these provisions below:

  1. Minimum age requirements.
  2. Provision of accurate personal information.
  3. Maintaining the security of login information and notifying the platform in case of unauthorized access.
  4. Users’ obligation to comply with local gambling laws.
  5. Avoiding fraud or activities that could harm the platform.

Deposits, Withdrawals & Payment Policies

Explains how users can deposit funds, withdraw winnings, and manage payment methods, including:

  1. Accepted payment methods (for example, credit cards, e-wallets, cryptocurrency).
  2. Any fees or charges associated with deposits/withdrawals.
  3. Minimum and maximum deposit/withdrawal amounts.
  4. Processing times for deposits and withdrawals.
  5. Identity verification requirements for withdrawals.

Bonuses & Promotions Terms

Covers all conditions bound to any bonuses, offers, or promotions available on the platform, such as:

  1. Eligibility criteria that can only be claimed for new users only, first deposits, and others.
  2. Wagering requirements and conditions such as how many times a bonus must be wagered before withdrawal.
  3. Expiration dates and claim limits.
  4. Specific rules for free spins, cashback, and loyalty programs.
  5. Restrictions on bonus abuse or misuse of offers.

Game Rules & Fair Play Policy

States the rules for each game offered on the Malaysia online games platform emphasizing several things below:

  1. The use of Random Number Generator (RNG) to ensure fairness.
  2. Platform software integrity.
  3. How game outcomes are determined such as examples in live dealer games, slot spins, and others.
  4. User responsibility to understand the rules of each game before playing.
  5. Prohibition of cheating, collusion, or exploiting bugs.

Dispute Resolution & Governing Law

Explains how disputes between users and the platform will be handled, including:

  1. Process for resolving issues such as contacting customer service, making formal complaints.
  2. Mediation or arbitration procedures.
  3. Jurisdiction and laws governing the operation of Malaysia online game platforms.
  4. Any alternative dispute resolution mechanisms or services provided to players.