Responsible Gaming
Our Commitment to Safe Gambling
Online game Malaysia is committed to providing a safe, fair, and responsible gambling environment. We strive to ensure that gambling is conducted in a manner that prioritizes the safety and well-being of users. We always emphasize the importance of playing responsibly and offer various tools to help users control their gambling.
Identifying Problem Gambling Behavior
Problem gambling refers to uncontrolled gambling behavior that can negatively impact a person’s personal and financial life. We encourage players to identify early signs of problem gambling, such as:
- Players feeling an addiction to gambling that affects their social life and work.
- Having a desire to continue gambling despite facing losses.
- Trying to reduce or stop gambling but failing.
Self-Exclusion & Betting Limits
We provide self-exclusion options and betting limits to help users control their gambling behavior. Users can:
- Exclude themselves from account access for a specific period or permanently.
- Set limits on deposit amounts, betting amounts, or time spent gambling per day, week, or month.
Responsible Gaming Tools & Resources
We provide various tools and resources that help users to gamble responsibly, including:
- Tracking of user gambling activities.
- Warning notifications when set limits are nearly reached.
- Risk assessment tools that help users understand more about their gambling behavior.
Support for Problem Gamblers (Helplines & Organizations)
We work with organizations that provide support to individuals experiencing gambling problems. We provide access to 24/7 helplines, including:
- Helpline phone numbers for immediate support.
- Connections with organizations that provide professional advice, emotional support, and resources for addressing gambling addiction.
- Guidance for finding treatment and joining support groups.